College of Charleston Senior Leadership Team

Welcome to phase one of a multi-year effort to support you, as leaders of the College of Charleston, to develop the capabilities and capacity for achieving the universities ambitious vision of becoming a transformative national university.

OUR OBJECTIVES

  • Shared awareness and understanding of thriving as a condition for innovation. Leaders understand the art and science of thriving and why it is a strategic differentiator for student success, academic distinction, and employee experience.
  • Stronger leadership capacity to experiment, learn, and lead change. Leaders have insight into their own capacity to thrive and practical ways to build and renew it over time, personally and professionally.
  • Thriving embedded in how the university operates. Core structures, norms, and practices support thriving and continuous innovation across three interdependent pillars of student experience and success, academic excellence and innovation, and employee experience and effectiveness.
  • College of Charleston is recognized as an innovator because of its sustained focus on thriving, with marketing, communications and public relations amplifying measurable progress and impact.

INITIATIVE TIMELINE

  • July 21-22, 2026: Executive Working Retreat at Blackbaud Headquarters
  • September 16, 2026: Group Working Session at the College
  • November 3, 2026: Group Working Session at the College
  • January 5-6, 2027: Executive Working Retreat (2-day; location tbd)
  • February-April 2027: Three Group Working Sessions and a Thriving Innovation Lab (dates tbd)
  • May 2027: Executive Working Retreat (1-day; location tbd)
  • August 2027: Executive Working Retreat (2-day; location tbd)

RESOURCES

Click on the tabs below to explore the relevant resources and materials.

RETREAT RESOURCES

NEXT STEPS

  • ME: Choose 1 practice to support thriving & innovation for you.
  • WE: Support thriving & innovation for the team.
  • WORK: Share this initiative with your team and engage in one of three workstreams:
    • Innovation Metrics
    • Innovation Framework
    • Culture Discovery

WHAT WAS COVERED

There were three main objectives for this Executive Working Retreat:

  1. Strategic Alignment. Leaders will align around the vision and the realities shaping the future of the College.
  2. Leadership & Cultural Commitment. Leaders will recognize thriving as a strategic enabler of innovation and institutional excellence and their role in stewarding the conditions necessary to achieve it.
  3. Readiness for the Journey Ahead. Leaders will commit to engaging in a shared journey of leadership and culture development designed to strengthen the College’s capacity to thrive and innovate.

Why the College matters

We each told a personal story about a moment that reminded us why the College matters. Four themes emerged: we transform lives by unlocking human potential, we create opportunities that change futures, our impact extends well beyond the individual, and we are a community where people are genuinely known and supported.

The forces shaping our future

We built a physical web of the internal and external factors shaping our future—demographic shifts, AI and technology, financial pressures, employee wellbeing, trust in higher education, the political environment, and others—framed through BANI: brittle, anxious, non-linear, incomprehensible.

Our vision of innovation

Working in small groups, we described what students, employees, alumni, partners, and the community would notice if we truly became a model of innovation, then named where that is already happening. Across all three pillars, much of this is already underway in pockets that are not widely known across campus.

Pillar 1: Student experience and success
– Workforce readiness and life design
– A proactive, concierge-like approach to wellbeing and services
– Minimal friction navigating our systems (“the Amazon experience”)
– Flexible access to high-impact practices
– “The city as a lab”

Pillar 2: Academic distinction
– A culture of pride and visible recognition
– Thoughtful AI integration through the QEP
– Stronger industry and institutional partnerships
– Increased national name recognition
– Other institutions coming to learn from us
– A role as regional convener rather than R1 competitor

Pillar 3: Employee experience and success
– Gains in Great Colleges to Work For
– Retention and growth into larger roles
– Pride in the institution
– Stronger applicant pools
– A more accountable culture
– Greater presence and engagement on campus
– Employee wellbeing supports, housing, and facilities

Our stories of leading

We shared the leadership we had expressed throughout our lives before ever calling it leadership: helping run the preschool our mother operated out of our house, stepping in to lead the prayer at a campus vigil after 9/11, organizing summer open gyms when coaches could not, choosing drills when a coach would not run practice.

Four themes emerged:
– Leadership begins before we choose it
– We stepped up when it was needed
– We led through action rather than title
– We led before it felt earned

Our innovation capabilities

Imagining ourselves five years out as one of the most innovative universities in the country, we asked what people would notice about how we lead, and clustered our answers into fourteen capabilities. We narrowed these to a top ten and rated each on importance and current demonstration using a 1–5 scale. We then defined five of the ten capabilities. See the Your Shared Thinking document linked above for details.

Workstreams

  1. Innovation Metrics: Exploring how we’d know we’re making progress toward our vision, across our three pillars: student experience and success, employee experience and success, and academic distinction. We’re aiming for a focused set of core metrics.
    1. Members: Aimee Kanner Arias, Alicia Caudill, Beth Meyer-Bernstein, Mark Berry, and Steven Schreiner
  2. Innovation Leader Framework: Defining the capabilities we as the Senior Leadership Team need to lead thriving and innovation sustainably, building on the strong foundation from our retreat conversations.
    1. Members: Chuck Baker, Jason Coy, Michelle McGrew, and Wesley Dudgeon
  3. Culture Discovery: Finding out where our culture stands today and if we have the conditions to support thriving and innovation across the university.
    1. Members: Courtney Howard, Jimmie Foster, John White, Ron Menchaca, and Scott Kissau

Next Steps

  1. Review the Workstream Packet: Before meeting with your colleagues, review the workstream packet and make note of any ideas or questions to bring to the group.
  2. First Meeting to Determine Ways of Working: Meet as a small group to review the workstream packet and determine how you will work together to achieve the stated outcomes. There are prompts and suggestions in your workstream packet, and Wisdom Works is available should you wish for additional input.
  3. Connect with Wisdom Works: For the Innovation Metrics and Leader Framework workstreams, email Kate (kate@wisdom-works.com) with an update after you’ve connected as a group. You can also include any questions you may have. (The Culture Discovery workstream will have their first meeting with Wisdom Works.)

Workstream Packets

Tips to Make This a Great Experience

  • Clear your schedule for the working and group sessions.
  • Be prepared to share and contribute your insights, thoughts, and challenges.
  • Embody a mindset of curiosity and willingness to explore.
  • Prioritize your wellbeing, nourishing your body and mind.
  • Commit to fully engaging.