One of the great paradoxes of our time is that we are more connected than at any point in human history, yet many people feel increasingly disconnected from themselves, from one another, and from the larger systems they inhabit. As I work with leaders around the world, I hear this paradox expressed in many ways: a loss of trust, a diminished sense of agency, a longing for deeper connection, and questions about how to lead well in the middle of growing complexity and uncertainty. It also surfaced in a conversation I had with biotech leader Eva McLellan, who offered a distinction that I’ve been thinking about ever since. Eva shared that we’ve become accustomed to describing the world as fragmented. We see fragmentation in our organizations, our communities, our institutions, and sometimes even within ourselves. Yet she wondered if fragmentation is no longer the most accurate description of what many people are experiencing. Maybe, she suggested, we’ve moved into a period of fracture. For me, this raises the question: What is the deeper work of leadership in a fractured world? FRAGMENTED The world has always been complex. As Eva pointed out, it’s difficult to know whether our challenges are truly…
I recently sat down with longtime colleague and dear friend, Dianne Culhane, for a conversation about leadership, thriving, and the arc of a meaningful life. Over several decades, Dianne led large-scale transformation efforts at The Coca-Cola Company and later became deeply involved in developing the leadership strength of the College of Charleston. As we reflected on the experiences that shaped her life and leadership, I found myself returning to a central theme: the quiet but powerful role that vision has played throughout her journey. Dianne didn’t speak about vision in the conventional sense of an organization’s strategic plans, performance targets, or carefully engineered goals. She described something much more human and alive: an inner orientation toward possibility that often appeared long before she knew how it would unfold. Vision Often Arrives Before the Path Early in her career, Dianne identified three global companies she hoped to work for one day. She had no connections to them, no obvious path into them, and no clear strategy for how it would happen. She simply knew these were organizations she felt drawn toward. Years later, when someone at The Coca-Cola Company saw work she’d produced in a professional association competition, she was recruited into the company….
I often find myself returning to a question that feels increasingly urgent: What does it mean to thrive as a leader in a world that will not slow down or offer clear answers? Recently, I sat down with Andrew Hsu, President of the College of Charleston, to explore this question. His life journey, from growing up during the Cultural Revolution in China to leading a 250+ year-old U.S. institution, has given him a perspective on leadership that’s both hard-earned and deeply relevant. What he shared brought into sharp relief what thriving leadership looks like when it isn’t theoretical, but grounded, tested, and not dependent on things going well. THRIVING LEADERSHIP IS BUILT IN ADVERSITY, NOT DESPITE IT During the Cultural Revolution, Andrew grew up in a family that faced significant hardship. When I asked how that shaped him, he didn’t frame his experience as something to overcome or ignore. Instead, he spoke about three key qualities it cultivated within him: optimism, resilience, and humility—capacities that continue to serve him in life and leadership today. Many people equate the idea of thriving with ease—less stress, more balance between work and life, or a relaxing life at some indeterminate point in the future, such as retirement. But that’s not what I see in the leaders who are meeting this moment well. Thriving, at its essence, is an innate human capacity. And, as Andrew’s experience reflects, the internal resources that enable us to thrive are often forged in the very adversities we would not knowingly choose. For him, thriving is inseparable from learning and growth. And that begins with humility. He was clear: no one has the full answer. Yet, many leadership cultures still subtly reward the opposite—certainty, control, decisiveness, being the one who “knows.” That model may…
Most leadership conversations today focus on what leaders should do differently. Far fewer ask the more consequential question: Who do we need to become to lead in ways that truly enable people, organizations, and the world to thrive? What I find striking is this: No matter the sector—fast-moving consumer goods, healthcare, technology, education, hospitality—the answer is remarkably consistent. Because leadership is not industry-specific. It is a way of being and operating that shapes everything else. In fact, research from Wisdom Works’ leadership assessment platform shows that leader wellbeing alone accounts for approximately 34% of their reported impact, underscoring the profound connection between how leaders operate internally and the results they create externally. And in today’s environment of intense disruption and complexity, the differentiator is no longer just what we, as leaders, do or say. It’s where we operate from—the psychological and physiological states we bring into every interaction. SHIFTS TOWARD THRIVING LEADERSHIP Thriving organizations are built through a set of fundamental shifts in leadership mindset, behavior, and ultimately, consciousness. Here are seven shifts I believe matter most now: From transactional to transformational: Moving beyond short-term results alone to purpose-driven leadership that engages both hearts and minds. From individual control to collective empowerment: Letting go of command-and-control approaches to build trust, autonomy, and shared accountability, unlocking the intelligence of teams, collaborations, and the whole system….
