Wisdom Works - Programs

Conversational Mastery

Getting results through skillful conversation


Wisdom Works What We do: Conversational MasteryWhy every leader needs Conversational Mastery
Effective communication is the cornerstone for cultivating successful relationships and getting results. Some people even say that a mark of true leadership is the ability to get powerful work done through others, and that requires the skills of communication.

Communicating to coordinate the actions of yourself and others may seem easy on the surface. But, as witnessed everyday, breakdowns occur that cost you and the organization time, money, customer satisfaction, and employee morale. Simply, without the skills of conversational mastery, your ability to lead is compromised.

What you gain from Conversational Mastery
In this course, you become aware of the personal assumptions, language and habits that shape how you communicate today. Next, you learn how to design productive conversations that reap wider, more sustainable benefits. Finally, you hone your ability to listen and ask powerful questions.

In essence, through Conversational Mastery you learn to initiate and navigate important conversations for results with impact, meaning, and depth.

Your Conversational Mastery experience
This two-day course includes:

  • Action-learning, using your current business challenges as case studies
  • Real-time professional coaching and feedback
  • Practicing new tools and skills in small groups

A Wisdom Works consultant partners with you to personalize Conversational Mastery to your unique needs and issues. In this way, you ensure the greatest program success and the highest return on your investment.